1. Acceptance of Terms
By accessing and using chicken99.in website and mobile application, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and Chicken99.
If you do not agree to these terms, you must immediately discontinue use of our platform and services. We reserve the right to update these terms at any time without prior notice.
2. Definitions
Platform
The chicken99.in website and mobile applications.
User
Any individual accessing or browsing the Platform.
Customer
A registered User placing food orders.
Partners
Registered Restaurants and Delivery entities.
3. Services Provided
Chicken99 provides a digital marketplace that facilitates:
- Real-time food ordering & delivery
- Restaurant discovery & menu browsing
- Secure multi-channel payment processing
- 24/7 dedicated customer support
- Loyalty rewards & promotional programs
4. Order Processing
All orders are subject to acceptance by the Restaurant Partner. We are not liable for food quality, preparation standards, or allergen disclosures.
Prices displayed on the platform are determined by partners and may vary from physical dine-in menus due to packaging or platform fees.
Delivery timeframes are approximate estimates. Factors like traffic, weather, and restaurant load may impact final delivery.
5. Legal & Liability
“To the maximum extent permitted by law, Chicken99 shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or the actions of our independent partners.”
Our liability for any order-related dispute is strictly limited to the value of the order in question. These terms are governed by the laws of India.