Find answers to common questions about orders, payments, delivery, and more.
Chicken99 is an online food delivery platform where customers can order meals from nearby restaurants with fast delivery.
After placing an order, you can track it in the 'My Orders' section of your account. We update the order status in real time.
We accept UPI, debit/credit cards, net banking, and cash on delivery (available in selected areas).
Orders can be cancelled before the restaurant accepts them. Once preparation starts, cancellation may not be possible.
If you face any issue such as missing items or a delay, you can visit our Contact Support page and submit the details.
Delivery charges depend on distance, restaurant location, and ongoing offers. You can view charges before checkout.
Go to the 'Account' section to update your name, phone number, email, and saved addresses.
Yes. Chicken99 uses secure and encrypted payment gateways that follow RBI compliance and PCI-DSS standards.
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