1. Introduction
Welcome to chicken99.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food ordering and delivery platform.
2. Information We Collect
We may collect the following information:
- Personal Information: Name, email, phone number.
- Delivery Address: Location, home/office address.
- Payment Information: UPI IDs, masked card details (handled via secure payment gateway).
- Usage Data: Browser info, IP address, device type, interactions.
- Location Data: For showing nearby restaurants and for delivery.
3. How We Use Your Information
- To process and deliver food orders.
- To track your delivery in real-time.
- To improve app performance and user experience.
- To send notifications about order status, offers, and updates.
- To prevent fraud and enhance security.
4. Sharing of Information
We may share your data with:
- Restaurants to fulfill your orders.
- Delivery partners for delivering the order.
- Payment gateways for secure transactions.
- Service providers (SMS/Email/Analytics).
We never sell your personal information to third parties.
5. Cookies & Tracking
We use cookies, web beacons, and tracking technologies to improve functionality and user experience.
6. Data Security
We use encryption, secured servers, and industry best practices to protect your data. However, no online transmission is 100% secure.
7. Your Rights
- Access, update, or delete your account.
- Opt-out of promotional messages.
- Disable location services.
8. Children’s Privacy
Our service is not intended for anyone under 13. We do not knowingly collect data from children.
9. Third-Party Services
We integrate with third-party services such as payment gateways and mapping services. Their privacy policies apply independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our service means you accept the updated policy.
11. Contact Us
If you have any questions, contact us at:
Email: contact@chicken99.in
