Restaurant Partner
Chicken 99 (“Chicken 99,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and business information of our Restaurant Partners.
This Privacy Policy explains how we collect, use, store, share, and protect information when you register as a Restaurant Partner or use the Chicken 99 Partner Portal, Restaurant Dashboard, mobile applications, APIs, and related services.
By creating or using a Restaurant Partner account, you acknowledge that you have read and understood this Privacy Policy.
We collect information necessary to establish and maintain our partnership with you.
We use your information to:
Where applicable, we process your information based on:
We retain your information only for as long as necessary to:
Typical retention periods include:
| Data Category | Retention Period |
|---|---|
| Account Information | While your account remains active |
| Financial Records | As required by applicable tax and accounting laws |
| Order Records | Up to seven (7) years or as required by law |
| Technical Logs | Up to twelve (12) months, unless a longer period is necessary |
When information is no longer required, it will be securely deleted or anonymized.
We use industry-standard technical and organizational safeguards designed to protect your information, including:
Subject to applicable law, you may have the right to:
To exercise these rights, please contact us using the information provided in Section 14 below.
Your information may be processed or stored in countries other than the country in which you are located.
Where such transfers occur, Chicken 99 will implement appropriate safeguards as required by applicable law to protect your information.
Our Platform may integrate with third-party service providers for services such as:
These third parties operate under their own privacy policies and contractual obligations. We recommend reviewing the privacy policies of any third-party services you interact with through our Platform.
Chicken 99’s Restaurant Partner Platform is intended for business users and individuals who are at least 18 years old.
We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a person under 18, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Partner Dashboard, email, or other appropriate communication channels before the changes become effective.
Your continued use of the Platform after the effective date of the updated Privacy Policy constitutes acceptance of the revised policy.
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
Chicken 99 Team
General Support: contact@chicken99.in
Business Hours: Monday – Friday, 11:00 AM – 4:00 PMIST
If you believe that your privacy rights have been violated, you may contact our Privacy Team using the details provided in Section 14 above.
We will acknowledge your request promptly and aim to respond within a reasonable period in accordance with applicable law. If you remain dissatisfied, you may have the right to contact the relevant data protection or regulatory authority in your jurisdiction.
This Privacy Policy shall be governed by the laws of India. Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts in Pune, Maharashtra, unless otherwise required by applicable law.
By registering as a Restaurant Partner or continuing to use the Chicken 99 Partner Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, storage, and disclosure of your information as described herein.
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